Privacy Policy

1. Introduction

Two Comma PR ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and otherwise process your personal data in connection with our websites, services, and business operations.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Information You Provide

We collect information you provide directly, including:

• Contact Information: Name, email address, phone number, company name, job title, and physical address
• Account Information: Information created when you register for our services or create an account
• Communication Data: Content of emails, messages, and communications you send us or we send to you
• Newsletter & Opt-in Information: Data collected when you sign up for the Impossibly Human™ newsletter or other marketing communications
• Form Submissions: Information provided through our website forms, quizzes, contact forms, or inquiry forms
• Payment Information: Billing and payment details (processed securely through third-party payment processors)
• Client & Project Data: Information related to PR campaigns, strategy documents, media contacts, and other project-specific data

2.2 Information Collected Automatically

When you visit our websites, we automatically collect:

• Device Information: IP address, device type, operating system, and browser type
• Usage Data: Pages visited, time spent on site, links clicked, referring website, and search terms
• Cookies & Similar Technologies: We use cookies, web beacons, and similar tracking technologies to enhance user experience and analyze site performance
• Analytics: Information collected through Vercel Analytics and other analytics services

2.3 Third-Party Information

We may receive information about you from third parties, including publicly available information, social media data, and professional databases that help us understand your background and business needs.

3. How We Use Your Information

We use the information we collect for various purposes:

• Providing and improving our services
• Processing inquiries and customer support
• Sending newsletters, marketing communications, and updates
• Conducting research and analytics
• Personalizing your experience
• Compliance with legal obligations
• Fraud prevention and security
• Business operations and administration
• Creating and delivering tailored PR strategies
• Managing client relationships and project delivery

4. Information Sharing

We do not sell your personal data. We may share your information in the following circumstances:

• Service Providers: With vendors and contractors who perform services on our behalf (email providers, analytics services, payment processors)
• Client Work: With media contacts, journalists, and industry partners as necessary to execute PR campaigns
• Legal Requirements: When required by law, court order, or government request
• Business Transfer: In the event of merger, acquisition, or business transition
• With Your Consent: When you explicitly authorize us to share your information

5. Data Retention

We retain your personal data for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. Retention periods vary based on the type of data:

• Newsletter subscribers: Until you unsubscribe or request deletion
• Client data: For the duration of engagement plus applicable legal retention periods
• Website analytics: Generally 12 months
• Legal and financial records: Per applicable law and business needs

We will delete or anonymize your data upon request, subject to legal retention obligations.

6. Your Rights & Choices

Depending on your location, you may have the following rights:

• Access: Request access to your personal data
• Correction: Request corrections to inaccurate data
• Deletion: Request deletion of your personal data
• Portability: Receive your data in a portable format
• Opt-out: Unsubscribe from marketing communications at any time
• Cookie Controls: Manage cookie preferences through your browser settings

To exercise these rights, contact us at privacy@twocommapr.com

7. Security

We implement industry-standard security measures to protect your personal data against unauthorized access, alteration, or destruction. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security, and you use our services at your own risk.

8. International Data Transfers

Your information may be transferred to, stored in, and processed in countries other than your country of residence. These countries may have data protection laws that differ from your home country. By using our services, you consent to such transfers and processing.

9. Third-Party Links & Services

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing your information.

10. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child under 13, we will promptly delete it.

11. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to know, delete, and opt-out. For more information or to submit a request, contact us at privacy@twocommapr.com.

12. European Privacy Rights (GDPR)

If you are located in the European Union, we process your data in compliance with the General Data Protection Regulation (GDPR). You have rights including access, correction, deletion, and withdrawal of consent. Contact us at privacy@twocommapr.com for more information.

13. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services constitutes acceptance of the revised policy.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

• Email: privacy@twocommapr.com
• Website: https://twocommapr.com